At Magic’s Carpet Cleaning, we take pride in our reputation, experience, education, systems, and guarantee. Our staff has over 20 years of combined experience. Magic’s Carpet Cleaning is also an IICRC certified firm. We hold multiple Master and Journeymen Cleaning Technician certifications, which are the highest available in the carpet cleaning industry. Magic’s Carpet Cleaning has long set the standard for carpet cleaning in Cumberland County and surrounding areas. Magic’s Carpet Cleaning is a uniform staff; open 7 days a week with 24 hour emergency service. Our truck mount carpet cleaning equipment is state of the art. We have a 100% customer satisfaction guarantee and will price match with our competitors.
Let’s face it; it’s tough to get excited about the need to clean your carpets. At Magic’s Carpet Cleaning, we understand how you feel. So we try our best to make this process as seamless for you as we can. It’s our desire to get in and do the job efficiently with as minimal “downtime” to you and your lifestyle as possible.
Let’s share some answers to the three most commonly asked questions we receive almost everyday.
How long should we wait to have our carpets cleaned?
Imagine, you have a new born baby, a roaming toddler with a sippy cup full of red Kool-Aid, or you’re an allergy sufferer, perhaps you’re the proud owner of a new puppy or kitten, or maybe you’ve just given up trying to get your children to take their shoes off at the door. You can see that each situation is very unique. Each one of you could require a different answer to this question; however, most carpeting manufacturers recommend a professional cleaning every 6 to 18 months.
Aren’t all carpet cleaning companies roughly the same?
No. There are five important values which distinguish a real carpet care professional from run-of-the-mill carpet cleaners: Reputation, Experience, Education, Systems, and Guarantee. In addition to these values Magic’s Carpet Cleaning has a 12 step carpet cleaning process for maximum soil removal and returning your carpet, as close as possible, to factory exit condition.
Magic’s Carpet Cleaning has a Reputation that is second to none. The area’s most seasoned Carpet Retailers, Interior Designers, and Realtors refer our services exclusively. Magic’s Carpet Cleaning is experienced in cleaning all carpet and fabric types, as well as every soiling condition known to our industry. Combined, our staff has over 20 years of on-site experience. Magic’s Carpet Cleaning takes Education seriously and is certified by the IICRC which is the world’s most recognized body of certification for carpet and upholstery cleaners. Magic’s Carpet Cleaning cleaning Systems are the most advanced on the market, getting maximum soil removal and maximum spot removal without leaving a sticky residue or over-wetting your carpet. Magic’s Carpet Cleaning offers a 100% money-back Guarantee. If you are not completely satisfied, we will return at no charge to address the problem area. If you are still unsatisfied, we will honor our money back guarantee.
What is it about Magic’s Carpet Cleaning that makes the company so unique?
Let’s just try and pretend for a moment that the finest equipment, safest products and certified technicians in North Carolina don’t even matter. When was the last time a tradesman of any kind was at your home? Did they treat it with care and concern? Or did they leave you with a bigger mess to clean up when it was all said and done? How about hidden surprises in their final bill? What about being on time? How comfortable were you with their technicians being inside your home?
These are all feelings that every person at Magic’s Carpet Cleaning understands intimately. We want you to know that we share your concerns about your family and home with you. We promise to protect your home and its contents with every protective tool in our arsenal. You’ll notice we never proceed down the hall or into any room without your expressed consent. Our technicians are clearly uniformed and carry identifying credentials. We understand that getting ready to have your carpeting and furniture cleaned is a big job for you. And we promise to call in the event we will be more than 15 minutes past our appointed time—all because we respect you, your valuable time, and your home.
The bottom line—what makes Magic’s Carpet Cleaning so unique is the quality of the whole experience, from the moment we meet you until we say “Good bye and thank you.” We care just as much about your experience as you do. We want so much more than simply happy customers; we want cheerleaders.
Experience the quality of Magic’s Carpet Cleaning services, and you’ll see for yourself why the difference between us and all our competitors is obvious